1. Introduction
Welcome to Pedder Health (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our website at pedderhealth.com and the medical, diagnostic, and surgical services provided at our clinics in Hong Kong. By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Medical Services Disclaimer
The information provided on our website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for professional medical consultation. Always seek the advice of a qualified physician or other healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.
3. Appointments and Cancellations
- Booking: Appointments can be made through our website, by telephone, or in person. All bookings are subject to availability and confirmation.
- Cancellation: We require at least 24 hours’ notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
- Late Arrival: Patients arriving more than 15 minutes late may be asked to reschedule, and the missed appointment may be subject to our cancellation policy.
- Fees: All consultation and procedure fees are payable at the time of service unless otherwise agreed in writing. We accept cash, credit card, and other payment methods as displayed at our clinics.
4. Privacy and Personal Data
Your privacy is important to us. We collect, use, and store your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. By using our services, you consent to our collection and processing of your personal and medical data as necessary to provide healthcare services. For full details, please refer to our Privacy Policy.
5. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pedder Health or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
6. Website Use
You agree to use our website only for lawful purposes. You must not:
- Use the site in any way that could damage, disable, or impair it;
- Attempt to gain unauthorised access to any part of the website or its systems;
- Use the site to transmit any harmful code, malware, or spam;
- Misrepresent your identity or provide false information.
7. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services.
- Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
- Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Hong Kong law.
8. No Doctor-Patient Relationship
Your use of this website or communication with us through electronic means does not create a doctor-patient relationship. A doctor-patient relationship is only established when you attend a consultation at one of our clinics and a physician agrees to accept you as a patient.
9. Links to Third-Party Sites
Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing linked sites is at your own risk.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
11. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after such changes constitutes your acceptance of the revised Terms.
12. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
